Terms & Privacy

For Property Owners:

Especialrentals.com is not responsible by any means for the renters of property. It will be the sole responsibility of the owner to validate the quality, merit, conduct and suitability of the renter. We are not liable for any of his acts behavior activity or failure to produce rent on given time. We strongly recommend the practice of specify all the terms and conditions in writing.
Especialrentals.com reserves the right to modify or change the information and other aspects related to the listing of package details without any prior notice.
We do not offer or entertain refunds after a stipulated period of 7 days as per the terms of our agreement with you. When you, sign up with Especialrentals.com, you are liable to pay for the function of marketing and advertising on and via our website only if applicable. You are also bound to pay for listing and maintenance of your page separately, if we are doing any. If we will make any change in these conditions based on the mutual agreement of the two parties then it will be based on pro-rata basis.
We are here to generate regular business opportunities for you and for that purpose we would love to have your suggestions and Monitor certain process involved in the management of your accounts. Now this monitoring may invite some extra charges on some given operation as per our discretion. For instance when we go for an exercise related to the SEO.
Especialrentals.com is committed and tries its level best to save potential fraud listings with the help of it its FraudWatch department. After receiving satisfactory proofs and related documents, we will deal with any enquiry regarding the fraudulent with utmost urgency and if a satisfactory reply will not be received within 48 hours, then we can take some actions like we suspending the listing of the property until the issue is resolved.


Cancellation by Owner:
Owners of the vacation rental properties can cancel their agreement at any given time. After receiving a registered email we will cancel them within a span of 2 weeks with mutual agreement. The time and the date of the email will be treated as an official notification of the same. No refunds or pro-rated credits will be entertained in this condition.

For Renters:
Specific to each apartment, the customer must carefully read the specific conditions for the apartment that they reserve online. Each property owner or their representative may set some specific rental payment conditions, shown on the property listing, which needs to be settled with the owner or their representative, upon receiving the rental details of the customer. When making a reservation, the customers accept the specific conditions of the apartment that they reserve. According to the legislation of the country of which the apartment is located, once the booking confirmation email has been sent by Especialrentals.com, the customer may be requested to sign a lease before arrival or at the time of arrival.
Reservation and sale are final only after making the payment for the booking.  The payment for the booking and the signed contract should be sent to Especialrentals.com within 24 hours following a proposal of stay and rate. Beyond this deadline, the reservation cannot be guaranteed.
The apartment keys will be handed over to the customer after payment of the total rental, the ordered services and security deposit.

Changes to the booking are still subject to prevailing prices, availability and capacity of the apartment in question under the following conditions: An increase in the number of days of the booking is possible, provided that the apartment is available and after payment of the difference between the original amount paid online and the new amount to pay online in the manner provided by Especialrentals.com. The customer, therefore, agrees to pay the owner or their representative the amount of the difference applicable for the rent. The decrease in the number of days of the stay is possible, only one month in advance, without refund of the original amount paid online on Especialrentals.com.
Increasing the number of people staying in the apartment booked is possible, provided that the capacity of the apartment is sufficient and only after paying the difference between the original amounts paid online and the new amount payable online. The customer therefore agrees to pay the owner or their representative the amount of the difference applicable for the rent.
Accommodation is offered as part of a holiday, no work or commercial activity should be carried out in the apartment

Accommodations are provided for tourism purposes only. Any commercial use or exploitation of the property is strictly prohibited. The client certifies that the rental is for tourism purposes only. Under no circumstances shall he/she establish residence at the address noted.
Especialrentals.com reserves the right to enter the apartment at any time for maintenance or surveillance reasons.

In case of payment of the deposit by credit card, and / or balance, and / or the security deposit, the customer expressly acknowledges by signing the sales contract, the payments to Especialrentals.com were made to its request the use of his personal card, and with his personal authorization. The customer waives any claim to the levies, the sale taking place by mutual agreement, the amount corresponding to the provision purchased and consumed.
The client expressly acknowledges that any/all payments made by credit card to Especialrentals.com (including rental fees, security deposit and/or additional services) are authorized and made at his/her request using his/her personal credit card details. The client renounces the right to dispute any payment which corresponds to services and amounts noted above.



Client Responsibilities:
At least one week before arrival, the customers must inform the owner or their representative of their estimated time of arrival, specifying flight/ train/car schedules, if necessary. It is forbidden to accommodate a greater number of persons than the number stated in the booking. It is forbidden to perform any illegal activity during the booking. The housing and building regulations in which the apartment is located must be abided by; in particular the rules of good neighborliness, respect for any public areas, policy compliance and waste treatment must all be respected, as well as all furniture and equipment in the building and in the apartment.
At departure the client must leave the apartment in the order in which it was found. The client must ensure that the apartment is vacated in the same order that he found it upon arrival. If the apartment is found in a state of disorder, the cleaning will be billed to the client at a cost of 80€ per hour for a minimum of 1 hour.
The customer is responsible for any damage, loss or damage to the apartment or its contents, which occurred during his/her stay.  Repairing all damage found will be responsible and will be subject to a deduction from the security deposit or additional fees charged to the customer if the repair of damage exceeds the amount of the security deposit. The accommodation is not allowed, any cigarette burn, however small, will result in the payment of compensation that is at least 300 € and will be deducted from the security deposit.
The customer is solely responsible for any loss, damage, or theft of his personal affairs, or business owned by third persons accompanying him, invited or present in the apartment, including valuables left without surveillance in the apartment including during its presence in the scene. It must respect the usual safety precautions including ensuring always close the door of the apartment key when it comes out and to close the windows and shutters to prevent intrusion.
Especialrentals.com assumes no responsibility for the loss, deterioration or theft of personal effects belonging to the client, any third party or the guest. This disclaimer includes any object of value left in the apartment without supervision, even if the client is present. The client must take all necessary security precautions such as closing and locking all the doors and windows upon leaving the apartment to avoid any intrusion.
The customer is fully responsible for all damages and their direct or indirect consequences, including bodily injury, suffered in the apartment or common parts, by him/herself or by third parties and resulting from any act, omission or negligence committed by the client him/herself or by third parties. The customer or third parties expressly waive Especialrentals.com and will pursue their case of any request they would do or they would suffer.
The customer must respect the rules of the building and not cause noise or other nuisances that may disturb other occupants of the building.  It must respect the common areas and nothing stored outside of the apartment. The customer should not accommodate pets in the apartment during their stay without the written consent of Especialrentals.com. He /She is committed to using the apartment in good faith and do nothing contrary to good morals and not use the apartment for any object with a professional or commercial, or use prohibited by law and not to sublet the apartment.
Customer acknowledges that any breach of an obligation will constitute a reason to end the tenancy.  It must vacate the premises without compensation.
The client acknowledges that any violation of these obligations will lead to termination of the rental agreement. The client will vacate the premises and without compensation.
At the end of the stay, the customer acknowledges that personal belongings left in the apartment are the forgetfulness or storage without permission.
Especialrentals.com cannot be held responsible for the loss of any personal effects during transfer or in their custody.

Especialrentals.com bears zero responsibility for the accuracy pertaining to the accommodation/rental offers and deals by property owners using the especialrentals.com website, we cannot be held responsible for the condition of property, nor the character and behavior of the owner. All the claims made by owner or the potential renter solely belong to him and we strongly recommended ascertaining the validity of each offer and condition of each property. Kindly Obtain terms and conditions in writing from him to ensure any future action, we are not liable for any thing.
Rates and rentals of properties are subject to change without notice and they are solely on discretion of the owner.

General:

If you are availing the services of especialrentals.com, then it is implied that you agree to the terms and conditions of this disclaimer. The photos posted on our website will remain the sole property of the owner and he will have all the rights to publish and project further as per his discretion.
Especialrentals.com however has this exclusive right to remove any web page as per their choice and deny further advertising of any property, property owner as per their discretion.
A satisfied customer is our first and ultimate goal. We will become prosper if you are making money with the help of our efforts. We are always all ears to all your valuable inputs that will enlighten us from time to time.
Here at Especialrentals.com, we do not recommend paying for your vacation rental listing as its free of cost.


Payment Policy :

Especialrentals.com prefers to use most secured payments options with the help of Worldpay &  Global Payments this accepts Visa , Mastercard, American Express, e-Check and direct Paypal transfers.

Terms of Use:

  • Especialrentals.com reserves all the rights where we can deny the use of the site to any party or individual based on our discretion. This discretion may/may not include Phishes, spammers, misuses of general nature and abuses.
  • Especialrentals.com has this very clear policy where we will not discriminate against anyone based on race, religion, gender, or sexual preferences.
  • We don't encourage any means to detect any such thing in our practices and all our software and working procedures are clean from this type of discrimination. We don't collect demographic details prior to any deals.
  • Especialrentals.com has this firm commitment with the privacy policy. We practice highest standards here and created this privacy policy to cater and communicate with our business allies in a secured environment.

Data collection:

Your personal data or personal information which can serve as the mark of your identification, for instance your full name, your address, telephone numbers, e-mail addresses, your current location at any given point of time, your rental property details and other valuable information which both us believe is relevant, will be collected, processed, stored and used solely by us. Further it will travel in a secured environment and will be guarded under the instructions. When we use a third party payment processor (Global Payments and PayPal), then you will be required to submit your information to them directly, in case we are handling your data then we have this clear provision of storing it anywhere unless you require us to do so.

However by using our services (site) you:
Acknowledge and agree to the fact that you have no objection in transferring your personal data outside of the country and other sources where our platform has a reach. It also implies that you have no objection that your data will be available outside your native land or country.
We collect your personal data from you for a primary object where we can optimize certain processes for you and optimize the use of site for your property and business.
Listed below are few reasons for which we can utilize your data for various purposes.

  • We can use for various services or the services or to support your various requests
  • Whenever, we need to contact you from time to time in order to make an amendment in user profile or applications.
  • To communicate various messages that will strengthen the process of providing services on various sites.
  • To assist people with whom you have done some business. For instance if a traveler is showing any interest in your property and showing a keen interest in the same then we can transfer your details to him.
  • If you are a traveler and some property owner is offering you a breathtaking deal then in this case we can also entertain his request to contact you.
  • For the purpose of the customization of the services, measuring the performance of various functions, reporting for the various evaluations and improve our collective services, content of presentation and advertising.
  • To prevent, investigate or prosecute activities we think may be illegal, unlawful or harmful and to enforce our Privacy Policy and/or our Terms or any other purpose referenced herein or therein.

We have all the rights to disclose your personal data if it is being demanded by some law enforcement bodies and adequate government authorities on the pretext of some legal framework. Like certain litigations or when they need them for the greater interest of the community or the society.

We may also share your personal data with:

  • All or one of our channel partners if you've requested their services and if you want to participate in some activities with them.
  • A third party performing services on our behalf
  • Websites in the Especialrentals.com network and/or affiliates or other companies or business entities, for example if we are planning of a strategically planned merger with or sale to that company/institution or business entity/stand alone facility or
  • Any third party that you tell us to share your data with for a strategic tie up; we can also share it on social networking sites– such as Facebook, Twitter or Google.

In a possible situation and turnaround of the events when our listing services, marketing and business or any part of the Especialrentals.com is sold or taken over or some of its assets/part/liabilities or functions transferred to a third party under adequate legal frame work, your personal information, as a valuable asset, may also be transferred as a part of the main deal. Potential purchasers, new owners, their employees and their advisors may have access to data as part of the sales and purchase process and they can continue the uses till you withdraw or contact ends up naturally. Similarly, your personal information may be passed on to a natural successor who is taking up the reigns in interest in the unlikely event of a liquidation, bankruptcy, or change in administration and policies. In this condition he will be the natural heir of this data. We have all the rights to sale our customer database separately from the rest of the business, in whole or in a number of parts. We are free to make divisions on our own it could be that the nature of purchaser's business is remotely different from ours, too.
In general we follow stringent procedures, technical and organizational measures to prevent the theft and guard you against unauthorized or unlawful use or processing and uses of your personal data and against accidental loss or destruction of, or damage to, your personal data.
It is implied with the general practices worldwide that in spite of three tier backup plans no system in this world is secure and mishaps may happen. Still we managed some measure in our system where we are able to cut down this vulnerability to a great deal. In our views this is the appropriate interface of the safety that we have already introduced here in our system and functioning.
We have also created a strong net of security features around the entry, exit and access points of our data base. We have tried hard to control the access but still it is an interface where giving an infringement to a third party is a must, this is why we or nobody else working in the same conditions can claim that they are fully secured. There may be some unlawful infiltrations, certain third parties may intercept, access and keep a watch on the transmission of this private data. If any such thing takes place and a mishap or misuse occur then cyber laws of the native land can take adequate actions against the guilty party/parties involved.
Various parties involved in the trade like service Providers, independent or institutional travelers, or other Users can make various other representations to another User through a third party website, such as a social media tool, blogs, or any other method not involving our company or network. Without limiting any other provisions of this Agreement which release aforesaid Site from liability, you agree that our company or website is not responsible for any misrepresentations, whether fraudulent, negligent, or otherwise, which may be made through such third party websites.
Especialrentals.com may contain various links to other Internet sites and resources. Especialrentals.com is not responsible for the availability and functionality of these outside resources or their contents, We are not endorsing or we are not responsible for the contents of advertising of the products or other materials which are depicted on above said sites.
Under no circumstances shall Especialrentals.com be held responsible or liable, directly or indirectly, for any loss or damages caused due to the intervention of these sites/network/third parties or alleged to have been caused by use of or reliance on any content present in these websites, this includes goods or services available on such sites, we are not liable for the resultants of the use of any information that they provide to such sites. Any concerns and issues regarding any external link should be directed to its respective site administrator or webmaster.
Our web server's record standard information and it is limited to the fixed fields such as the IP address of the visitor, referrer of the visitor, denomination of the browser, ISP of each visitor to this particular site. We only collect the information which tells us about the domain you visited from (for example, bing.com), but this does not collect of reflect other data like your email address or other private and personal information. The purpose of collecting this information is to get a help in the diagnosis of the problems which may occur in servers from time to time, we also utilize this data in order to make sure that our website work more effectively and we remain in touch with the demographic profiles of our visitors

Unauthorized use:

Every use of that data present on the website can be considered an unauthorized use unless and otherwise provided within these Terms that we have mentioned in the contract so far, and Especialrentals.com has allowed you to do so, otherwise you may not do any of the following without the prior written consent of Especialrentals.com:

  • You cannot Copy any content, reproduce any content, upload, post, display any content, republish any content on other platforms, distribute any content, transmit, any part or the entire content in any form whatsoever
  • You cannot Reproduce, present or showcase our content on your Web site using any device or morphing technique including, but not limited to, use of a frame or border or any other environment or color palate around the Web site, or other framing technique ( to hide) to enclose any portion or aspect of the Web site, or mirror ( any part or complete) or replicate any portion of the Site;
  • You cannot Modify, spin or translate it into any language or computer language, or create derivative works from, any Content or any part of this Web site;
  • You cannot Reverse engineer this web site or any part of this Web site;
  • You cannot put it on Sell or offer for sale, transfer, or license any portion of the Web site in any form to any of the third parties;
  • You cannot Use any of the robot, spider, other automatic device, or manual process to keep a monitor on the website, copy it or keep a database copy of the Content which is present in here;
  • You cannot Use the Web site other than this to browse or submit similar listings;
  • You cannot Use the Web site to make any false, superficial or any activity which can be considered as a fraudulent activity;

Anyone authorized to post data of this web site. Posts or transmit any unlawful by the book, threatening, libelous, defamatory of a particular region, cast creed person or for all , obscene, indecent, inflammatory, pornographic or profane material or any material that could be considered as provocative or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law; or for any other purpose that is unlawful or prohibited by these Terms; can be bring under the book and we are not responsible till the first information of any such post.
We are bound to prevent and stop the use or access to the Web site in any way that, in our reasonable judgment, adversely affects the performance or various functions of the Site, or any other concerning computer systems or associated networks used by Especialrentals.com, or works as an infringement on our copyright or the copyright of our esteemed advertisers;
We are bound and we can prevent the Upload or transmission to the Web site or use any device, software or routines and functions that contains viruses, Trojan horses, worms, potential time bombs, or other general computer programming routines that may damage, destroy, interfere or attempt to interfere with the system, intercept, the normal operation of our Web site, or appropriate the Web site or any other related system, or take any action that imposes an unreasonable load on our computer equipments, or that infringes directly or indirectly upon the valid rights of a third party;
We can stop and prevent the use of any electronic or programming device, software, or routine that interferes, or attempts to interfere, with the normal operation of our site, we are bound to stop any action that impose an unreasonable load on our equipment and systems; or appropriate the Web site or any system, or take any action that imposes an unreasonable load on our computer equipment, or that infringes upon the rights of a third party which they enjoy in our domain;

Restrictions and Limitations of Liability:
Especialrentals.com will not be liable for any type of damages or injuries, including but not limited to, special or consequential damages that result from the use of, or the inability to use, the materials present in this site or a site which is under the network and linked to this site, this implies even if there is a possibility of negligence on the part of Especialrentals.com or an authorized Especialrentals.com representative, or both. Here we would like to refer that "some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages", Especialrentals.com liability in such jurisdictions shall be limited to the extent permitted by adequate law interfering in to the matter. Especialrentals.com's overall liability to you for all the losses you incurred, damages you meet, and causes of action (as mentioned in the contract, tort (including without law of limitation, definition of negligence), or otherwise) will not be higher than the amount you paid to access this site at its first place. Aforesaid site may be linked to various other sites which are not maintained by Especialrentals.com. Especialrentals.com bears no responsibility of the content of those sites. Thus it cannot be said that we are endorsing any of the views or the information which is present there.
UNDER NO CIRCUMSTANCES SHALL COMPANY BE LIABLE FOR ANY CLAIMS OR COMPLAINTS RELATED TO THE VARIOUS ISSUES OF LISTING, RELATED TO ACCOMODATION OR RELATED TO RENTAL OF ANY GIVEN PROPERTY LISTED OR SHOWCASED ON THE SITE, INCLUDING WITHOUT LIMITATION, ALL THE CLAIMS AND RELATED DAMAGES AND LOSSES AND DAMAGES RELATED TO FRAUDULENT LISTING OR MISSELLING OR RENTING OF PROPERTY; PHYSICAL CONDITION AND MAINTENANCE RELATED CLAIMS OF LISTED PROPERTY, UNAVAILABILITY OF CERTAIN THINGS OR COMEPLETE LISTED PROPERTY AND FAILURE OF LISTED PROPERTY TO CONFORM OR MATCH TO ITS DESCRIPTIONS.